Program and Volunteer Coordinator

Program and Volunteer Coordinator

About Financial Beginnings Washington

Financial Beginnings Washington believes that our collective communities would be better off if every Washingtonian had the opportunity to become financially empowered. That's why Financial Beginnings Washington provides free, unbiased, accessible financial education to youth and adults statewide!

Financial Beginnings Washington (FBWA) empowers Washington youth and adults to take control of their financial futures. Our no-cost programs provide individuals with the foundation they need to make informed financial decisions. We are a volunteer-driven, community-oriented organization, pairing volunteers from the business and financial sectors to present our classes at local schools, community-based organizations, and government agencies assisting underserved communities across the state.

As an organization, we are committed to a Washington that is diverse, equitable and inclusive. We focus on reaching historically underserved communities with our financial education programs, with a particular focus on reaching low-income communities

General Purpose Summary

The Program and Volunteer Coordinator (PVC) is responsible for ensuring high-quality financial education programs are delivered to the community primarily by matching trained volunteers to classroom opportunities and providing comprehensive support for our financial education volunteers. Additionally, the PVC will work with internal and external stakeholders to ensure all logistical and material needs are met for the successful implementation of our programs. The Program and Volunteer Coordinator will also help inform community engagement strategies to support the success of our overall program delivery.

Reports to:

Program Manager

Works closely with:

Education and Training Manager, Executive Director, Program Assistant, FBUSA and Affiliates, External Partners (schools, CBOs and volunteers)

Essential Job Responsibilities

Strategy and Vision

-Take the lead on refining systems, processes and tools that promote more efficient workflows and more user-friendly interfacing with external stakeholders.

-Contribute to annual, quarterly and monthly goal setting and strategy.

Community Partner Stewardship and Growth

-Communicate directly and collaboratively with community partners to determine and follow through on their class scheduling needs.

-Serve community partners' main point of contact for all logistical needs.

-Support development and rollout of mass email campaigns and targeted outreach efforts.

-Schedule all classes in FBWA's Content Management System (CMS) promptly, with an eye for detail on logistics and special requests from partners.

-Ensure timely delivery of program materials to community partners.

-Support Program Manager on launching and sustaining yearly outreach activities.

Volunteer Preparation, Placement and Stewardship

-Ensure that all scheduled classes have a volunteer signed up to lead them.

-Send weekly newsletters to volunteers highlighting upcoming volunteer opportunities.

-Support the strategic placement of volunteers for select community partners.

-Support regular volunteer orientations and training in collaboration with the Education and Training Manager.

-Lead yearly volunteer recommitment process.

-Oversee volunteer contact management across FBWA's platforms - including yearly data integrity audits.

Influence and Representation

-Strive to meet community partner organizations where they are - be flexible, accommodating and prompt.

-Represent FBWA professionally in all external communications and interactions.

-Understand and communicate our mission, values and programs passionately and effectively.

-Support the planning and execution of FBWA events, conferences and forums.

Operations and Administration

-Manage organizational email and website inquiries

-Develop, maintain and update databases and workspaces in internal CRM and CMS.

-Lead monthly program guide audits and ordering of additional stock.

-Order office supplies as needed.

-Help to ensure program files are maintained and updated.

-Update website content.

-Draft acknowledgment and appreciation letters to supporters of our work.

-Support FBWA Board engagement and briefings.

-Monitoring, Evaluation and Learning

-Support program team in carrying out surveys, questionnaires and focus groups.

-Assist in reporting and presentation development.

**Additional Responsibilities as necessary and determined by the Program Manager and Executive Director

Success Factors

The Program & Volunteer Coordinator will be a team player that is organized, has an eye for detail and has excellent communication skills. The most critical element that the PVC will bring to the team is reliability - they will follow up and follow through on all streams, internal and external, required to bring our classes to our community partners.

Qualifications

-Demonstrated attention to detail, ability to follow directions and meet deadlines

-Action-oriented, able to work independently and cooperatively with team members

-Able to balance competing priorities and be accountable to goals

-Effective communicator, both verbally and in writing, with strong diplomacy skills

-Flexibility is critical, with demonstrated willingness to adapt to the needs of the team and moment.

-Enthusiastic, personable and responsive with an ability to build relationships and trust quickly with people from diverse backgrounds

-Bilingual (Spanish/English) preferred but not required.

Physical Requirements

The Program and Volunteer Coordinator must occasionally lift up 30 lbs. and will be required to stoop, kneel, bend at the waist and reach. The position also involves sitting at a computer for extended periods of time. Reasonable accommodations can be made to enable individuals with disabilities to perform the essential functions.

Salary, Benefits, and Other

-Salary range: $42,000-$48,000 DOE

-Annual bonus potential

-Flexible work environment - mostly remote

-Unlimited PTO

-11 Paid Holidays

-401k - 6% employer match, eligible upon hire

-Health and dental insurance stipend for employee

-Opportunity for Computer and Cell phone allotment

-Mileage reimbursement

Non-Discrimination Policy

Financial Beginnings Washington is an Equal Opportunity Employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information or any other characteristic protected by law.

Equity and Inclusion

Financial Beginnings Washington holds the principles of diversity, equity, and inclusion central to our work, both internally and externally. As we continue to expand our work in Washington's underserved communities, we see it as an essential part of our growth to ensure that voices from those communities are both represented and included at our organization. As such, we strongly encourage candidates from underserved communities to apply.


To Apply:

Please use the link below to upload your cover letter and resume. Priority will be given to applications received by January 24th, 2022.

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Washington Program and Volunteer Coordinator
Position